Hi Niklas,
We can help you out! If you are located in Southern California, please feel free to stop by our factory in Glendale. We can center the gimbal for you while you wait. If you are located elsewhere, please feel free to contact me and I will walk you through some some steps.
Best regards,
Michael Craigs
818-567-7917
mcraigs@tiffen.com
Steadicam
6933 San Fernando Road
Glendale, CA 91201
I do have a similar problem, can u help me too?