Patrick Hogue

I have worked on a couple of features with Steve over the years and he is one of the best and nicest in the business. Very happy for the success of this fellow Canadian!

Thanks Mike. Chris got back to me earlier today with the beta firmware update and it worked for us.

Cheers,

Patrick

 

Im working with the engineers on this now. We don't own any of this gear so it takes a little time for us to rent it, test it, and fix the issue. Hang in there.

 

I encourage everyone to please email me when these flags don't work: mike@teradek.com - Its hard to keep track of these things if they're only being tweeted at us or posted in forums.

 

Will keep you all posted on the status as soon as I hear more.

Hi Mike,

Any updates to this problem? I was having some email dialogue with Chris at Teradek subsequent to submitting a support ticket but have not heard from him since mid-October.

Patrick Hogue

Re: SDI record flag...

I have submitted a ticket with Teradek regarding the SDI flag not working with the Bolt 3000 in conjunction with the Alexa and the Atomos Samurai Blade recorders (as well as the tally indicator on a Flanders Scientific CM250 monitor). The Bolt 2000 passes the SDI record flag properly on these downstream devices.

Since the issue was brought up with Teradek, a firmware update was released with notes indicating:

Bug Fixes
- Time code and record flags were not recognized by some monitors/recorders

However, the firmware update did not fix the problem for us.