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Decimator Service


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Hey Guys & Gals,

 

Anyone know who does service on Decimators? I was prepping a 5D today for a shoot (my first 5D job), and had a problem.

 

The problem happened when we were testing the signal path. I was using the following gear:

 

1. Canon 5D Mark 2

2. TV Logic monitor - used to cross convert HDMI to HD SDI. This monitor handles the rescaling of the signal when the 5D goes into record and changes the signal.

3. Decimator (old version) HD SDI to composite downconverter.

 

We were powering both the TV Logic monitor and Decimator via an Anton Bauer P Tap splitter. The prep tech was hooking this up, and apparently both units wouldn't power at the same time when he hooked them up. I was on the phone, and when I came back, we tried powering them separately, and my Decimator would no longer power up. The cable tested good, but the Decimator would not power up.

 

I'd preferably find someone to service it, or any ideas on any tricks to reset it (if possible).

 

Thanks,

Mark

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I followed up with Charles's contact, Perry Drogo, and he said they don't make replacement boards for the older Decimators anymore. I'll try Terry and see if he can do board level diagnostics. I'm buying a new Decimator V2 & maybe 2 of them if I can't get my older one repaired.

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