Mauricio Mena Posted March 26, 2014 Report Share Posted March 26, 2014 Hello there, this is my first topic so if i'm doing something wrong please let me know... I have a Cinemonitor HD6 Clasic and it was working perfectly until now that stays black... Power works, cables works, monitor works but gives me no image... Has anyone got any idea of what can be happening or what can i do? Thanks a lot Quote Link to comment Share on other sites More sharing options...
Premium Members brett.mayfield Posted March 26, 2014 Premium Members Report Share Posted March 26, 2014 Is the screen turning on? It may be black, but does it look like there is any backlight running? Have you tried changing the input by clicking the input button? Are you giving it a digital or analog signal? Did you make any adjustments at all within the menu? Are you absolutely sure you are getting a signal from the camera? Is your lens cap removed? Go to Memory and click Preset. This should send you back to factory default i believe. If you have no luck, try contacting Marianne at Transvideo. marianne@transvideointl.com Quote Link to comment Share on other sites More sharing options...
Premium Members Jens Piotrowski SOC Posted March 26, 2014 Premium Members Report Share Posted March 26, 2014 Press and hold "adjust" button while turning the monitor on for a full factory reset. Quote Link to comment Share on other sites More sharing options...
Premium Members Osvaldo Silvera SOC Posted March 26, 2014 Premium Members Report Share Posted March 26, 2014 While it's On, flip the power switch off and on, sometimes when you switch the camera battery the monitor stops getting a signal and needs to be cycled off and on to start receiving the signal again. Try it. Quote Link to comment Share on other sites More sharing options...
Fran Posted March 26, 2014 Report Share Posted March 26, 2014 Hello Mauricio, I believe you've already send us an email. Please do not hesitate to contact us by phone +33 2 3232 2761 (ask Francois). Quote Link to comment Share on other sites More sharing options...
Mauricio Mena Posted March 26, 2014 Author Report Share Posted March 26, 2014 Thanks to all! It really helps me to figure it out whats happening, i'm going crazy i'm in the middle of a tv serie... Is the screen turning on? YES It may be black, but does it look like there is any backlight running? YES Have you tried changing the input by clicking the input button? YES Are you giving it a digital or analog signal? DIGITAL Did you make any adjustments at all within the menu? Are you absolutely sure you are getting a signal from the camera?YES Is your lens cap removed? YES Go to Memory and click Preset. This should send you back to factory default i believe. DONE, NOTHING HAPPENED Press and hold "adjust" button while turning the monitor on for a full factory reset. NOW SAYS LOCK WHEN I PUT THE SDI INPUT...????? Hello Mauricio, I believe you've already send us an email. Please do not hesitate to contact us by phone +33 2 3232 2761 (ask Francois). WE DID BUT STILL STUCKED. While it's On, flip the power switch off and on, sometimes when you switch the camera battery the monitor stops getting a signal and needs to be cycled off and on to start receiving the signal again. Try it. DONE, NOTHING HAPPENED... Quote Link to comment Share on other sites More sharing options...
Mauricio Mena Posted March 26, 2014 Author Report Share Posted March 26, 2014 After the full Factory reset LOCK is there for every option... Any idea? Thanks Quote Link to comment Share on other sites More sharing options...
Mauricio Mena Posted March 26, 2014 Author Report Share Posted March 26, 2014 I solve the "LOCK" problem but still with no image... I have a RED EPIC and a RED SCARLET, did it with both, change the HD SDI output to 30Hz, 60Hz, Auto, tryed with a 9'HD monitor (had image)... I don't know what else to do... it worked perfectly until yesterday NO SYNC all the time. Quote Link to comment Share on other sites More sharing options...
Premium Members Jens Piotrowski SOC Posted March 26, 2014 Premium Members Report Share Posted March 26, 2014 Try to downconvert and feed analog through 8 pin Lemo? Quote Link to comment Share on other sites More sharing options...
Mauricio Mena Posted March 26, 2014 Author Report Share Posted March 26, 2014 Jens thanks for your opinion! An AJA Downconverter is on the way to see if its only the HD input or it's a bigger problem. We spoke to transvideo and they told us the same. Hope that works so we can shoot this coming weeks and on the way try to fix the HD input. I will let you know when i had the AJA with me. Thanks to all. Honestly we appreciate your help. Quote Link to comment Share on other sites More sharing options...
Mauricio Mena Posted March 27, 2014 Author Report Share Posted March 27, 2014 So, we recieved the Downconverter today morning and did the tests... It worked with another 8' monitor but no lucky with the transvideo by the 8 pin Lemo, so it seems that we'll have to ship the monitor to Transvideo to get fix. I have a video but i can't figure it out how to upload it here. Thanks anyway for your help. Quote Link to comment Share on other sites More sharing options...
Boris Bergshoeff Posted August 10, 2021 Report Share Posted August 10, 2021 Hi Mauricio, I think i have the same problem with my monitor. What was the fix at Transvideo and what did it cost? I will also try the downconverter but have to get my hands on it. Quote Link to comment Share on other sites More sharing options...
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