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Danny  Mackenzie

M-one order

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Hi guys,

 

I have read lots of threads regarding the customer service with loonvideo. I recently ordered an m-one from them ( two weeks ago). Have obviously not gotten the motor. Anybody know how long it takes usually to get your order? Tried to contact them repeatedly but obviously no response.

 

Any info helps.

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Haha, most of the issues I noticed people were having seemed to be getting their motors serviced, but seems a ton of people have this particular motor so I didn't think it would be an issue with receiving it initially.... Unfortunately not the case. .... Thanks Daniel, I am going to try and cancel order through my credit card company and look at the Heiden motors for sure. Cheers.

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Seriously, every motor eventually needs service. And then what? Not to mention you could probably pick one of those up used from any number of people smart enough to unload one. And Heden is a much better choice if you want to go analog. Otherwise there are a ton of choices for inexpensive digital systems out there and inexpensive motor choices.

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There are other people who can service the m-one. I decided on it based on some of my colleagues opinions on its performance. And yes I am looking for an analog motor. Crazy how a company can have such terrible customer service. I figured initially acquiring the product would not be the issue...... Jokes on me.

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