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What transmitter do you own? Why do you like it? and How much did you pay?


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I feel like your transmitters are a bit to close to each other and may interfere with each other to do a real simultaneous test, unless you try them one by one.

I don't consider our little test definitive by any means. Another guy, Grayson Austin, did the test that convinced me to go Tomahawk and he posted it on the forum a while back. We just thought that since we had them, let's put them up and see. Like I said, they performed exactly as advertised.

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I had great luck with my big, ugly Boxx Meridian for 3 years and only a few months ago switched to Paralinx HDSDI Tomahawk. Couldn't be happier. I did a simultaneous comparison during the prep with Boxx and the Bolt 300 (which my assistant friend uses near his Preston handset) and every unit worked as advertised. The little Bolt broke up at about one quarter the distance of the Boxx/Tomahawk. The Boxx and Tomahawk broke up at almost exactly the same distance (and through a large concrete wall) and both recovered on the way back to the receivers again at almost the same point. The assistants I'm working with own a lot of gear and they're all about to go Tomahawk based on our experience so far.

 

Weight, price and simplicity are major factors in my happiness with the Tomahawk, which I bought through my friends at AbelCine. I have no idea what their customer service is like because I haven't had to deal with Paralinx yet in six weeks of shooting.

 

Incidentally, I was about to buy the BoltPro2000 but pulled my order at the last minute when Teradek jerked me around on the delivery date after sitting on my deposit for a month.

 

Most importantly, Paralinx, as of this writing, is not owned by VITEC (which I consider to be a LARGE VAMPIRE SQUID that systematically buys up every good company we have in our industry and sucks every last drop of goodness out of them), while Teradek is owned by VITEC. When I have the time, I will post the sordid details of my laughably, tragically, preposterously ludicrous recent experience with Anton Bauer, which used to be one of our great companies and is now just another sad chapter in the VITEC takeover story.

 

Stay tuned for that. I promise it will be very entertaining.

 

(Attached is a photo of Red Epic with all three xmitters aboard. You can see receivers in the bg.)

 

Matt,

 

Sorry to hear about your poor experience with Teradek, but let me assure you that the Vitec Group isn't as bad as they seem. I cannot speak for other brands, but we still operate independently and have had no interference from our new overlords ;)

 

In fact, with the Vitec Group's backing, we're now in a position to greatly ramp up our R&D, which will only result in more groundbreaking products.

 

If you decide to buy from Teradek again, shoot me an email and let me know what you're looking to do. I'll make sure you dont have any issues with delivery/deposit.

 

-Mike

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Mike, I gotta say I really appreciate your decorum when you post on the forum. You have an fantastic sense of customer service, and make me want to be a customer. I haven't gone the Teradek owner route just yet, but I gotta say, you are quickly becoming a factor in my purchasing decisions.

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I will second Will's thoughts, and as a Teradek owner can further add that Mike has been extremely responsive, helpful and genuinely concerned that the products be as good as they possibly can be. No one could dispute that Steadicam operators have amongst the highest expectations of customer service, since they themselves are held to very high expectations when it comes to their gear. Mike is definitely one of the "good guys".

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Mike and Teradek are providing Preston/PRO/XCS levels of customer service and they are refining existing product and designing new products every day. the Vitec acquisition has given them the financial wherewithal to do what they need to do to service the existing market and grow their user base and product line.

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Mike, I gotta say I really appreciate your decorum when you post on the forum. You have an fantastic sense of customer service, and make me want to be a customer. I haven't gone the Teradek owner route just yet, but I gotta say, you are quickly becoming a factor in my purchasing decisions.

 

 

I will second Will's thoughts, and as a Teradek owner can further add that Mike has been extremely responsive, helpful and genuinely concerned that the products be as good as they possibly can be. No one could dispute that Steadicam operators have amongst the highest expectations of customer service, since they themselves are held to very high expectations when it comes to their gear. Mike is definitely one of the "good guys".

 

 

Mike and Teradek are providing Preston/PRO/XCS levels of customer service and they are refining existing product and designing new products every day. the Vitec acquisition has given them the financial wherewithal to do what they need to do to service the existing market and grow their user base and product line.

 

 

Got to agree as well. Mike has been nothing but solid and great. Love the products too.

 

Thanks for the kind words guys :)

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Mike we got BOLT PRO 300 and having some problems with it.Is there any settings need to done via teradek app on computer? were using 1st gen Bolt and range and range is better than Bolt Pro 300 ? how come

 

Hi Kemalettin,

 

Have you spoken with our Support team yet? There are plenty of reasons why this could be the case, but Support can help you diagnose the issue.

 

Shoot an email to Support@teradek.com and copy me at mike@teradek.com

 

-Mike

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  • 1 month later...

That new meridian looks cool. I like devices with smart phone control (I love interfacing with my GoPro with my Android phone.) I wonder if the price point of the new Meridian will be in line with currently available systems based on the same technology.

Hey Alan,

 

We are aiming at a lower price point for the new product. Working on getting out there for you guys.

 

-Hadi

Edited by Hadi Ashrafian
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I used to have a 1st gen. Bolt 300 and it was very much a love-hate kind of relationship. Small size, cheap - looses signal when you sneeze. Range is on-existent.

Thinking of it now I think it was more like a hate relationship, but at the time it was the only transmitter at that size and price point.

 

Upgraded to a 2nd generation Bolt 2000 and pretty happy with it. The transmitter is small and light, which for us steadicam operators is great.

I always dread having to drag around the toaster-sized Boxx. Plus, despite its stellar reputation, I had a lot of bad experiences with the Boxx. Including one

that was not only toaster-sized but also smelled like one (burned...).

 

One nice thing about the Teradek is also that you can easily add additional receivers. I have two of them and they are at a size and power draw that I can hand them out

with clamshell monitors.

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