Jump to content

AB tm4 charger issues


RonBaldwin

Recommended Posts

  • Premium Members

My opinion, AB chargers are horrible. I've had so many fail, including the newer models like the TM-4. Vitec's service isn't any better; the last one I had serviced took three months and cost more than a used replacement on Ebay. At this point, they're throw-aways for me when they break. Maybe Ritter can repair them?

Link to comment
Share on other sites

  • Premium Members

I'm having a bad tome with Vitec's AB service. I have a 2722 that makes a hissing noise when a battery is on the right position. Send the charger with proof of purchase. They refuse the receipt, I have to pay over $200, wait a month, receive it, it's still broken (but they upgraded the firmware chip, which I couldn't care less about). Thanks you for nothing Vitec and Anton Bauer.

 

My next battery setup will not be with them, Switronix is looking like a good choice.

Link to comment
Share on other sites

  • Premium Members

Sorry to hear about other woes with AB products -- I know there new line of batteries are just freaking ridiculous and I will definitely be looking elsewhere when it comes time to change horses. For now I will contact Ritter and see what they say

Link to comment
Share on other sites

It sounds like it's a problem with the board. We have had this happen before and had to have the whole board replaced. Ask for John in customer service when calling.

 

The PAG HC-PL94T batteries have been very popular lately as an AB alternative. They are also stackable which AC's seem to love.

Link to comment
Share on other sites

  • 2 weeks later...
  • 1 month later...
  • Premium Members

Two stations on my tm4 just mysteriously stopped working (red lights for these two stations stay on, no blinking) -- before I dig deep and/or call AB I was wondering if anyone else has this issue?

I'm having the exact same problem with my Titan T2! Its a shame that it sounds like this problem is virtually un-repairable for the cost!

 

How can a company that specializes in such high end equipment fail so hard on service follow through?! Ron have you contacted John Ritter to see if he could repair your charger before I bother with contacting him as well?

 

EDIT: Contacted John directly after reviewing his website repair options.

 

Link to comment
Share on other sites

  • Premium Members

In my experience charge problems have usually been communications issues between the charger and battery caused by dirty or messed up pins on the charger. Try cleaning them with a pencil eraser and make sure the two spring loaded ones have full range of motion.

Link to comment
Share on other sites

  • Premium Members

Two stations on my tm4 just mysteriously stopped working (red lights for these two stations stay on, no blinking) -- before I dig deep and/or call AB I was wondering if anyone else has this issue?

 

John from AB just contacted me and suggested the absolute most obvious thing that I can believe I didn't try first.

 

Try switching the switch in the back from Camera to charge. Some how mine unknowingly got switched, bam problem solved!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...