Premium Members Rod Calarco Posted April 2, 2016 Premium Members Report Share Posted April 2, 2016 A little shout out to Greg Bubb at XCS. Thursday night I'm shooting with my rig and I notice I have some play where my post meets my bottom stage. I knew that the following day was going to involve heavy steadi use. At wrap I decide to take my sled home and work on it there. I can't figure out the problem and decide at 230am NYC time (1130 LA time) to give Greg a call. To my surprise he picks up and spends the next half an hour walking me through the issue. Problem solved! Now that's customer service. Thanks Greg 3 Quote Link to comment Share on other sites More sharing options...
Moderators Alec Jarnagin SOC Posted April 2, 2016 Moderators Report Share Posted April 2, 2016 Greg is a class act; no doubt about it! Quote Link to comment Share on other sites More sharing options...
Premium Members Jens Piotrowski SOC Posted April 2, 2016 Premium Members Report Share Posted April 2, 2016 That's why I love Greg. Quote Link to comment Share on other sites More sharing options...
Premium Members brooksrobinson Posted April 3, 2016 Premium Members Report Share Posted April 3, 2016 Greg provides what I consider to be the best customer service in our industry. A crucial consideration when purchasing equipment. 1 Quote Link to comment Share on other sites More sharing options...
Premium Members JensSchroeder Posted April 3, 2016 Premium Members Report Share Posted April 3, 2016 A little shout out to Greg Bubb at XCS. Thursday night I'm shooting with my rig and I notice I have some play where my post meets my bottom stage. I knew that the following day was going to involve heavy steadi use. At wrap I decide to take my sled home and work on it there. I can't figure out the problem and decide at 230am NYC time (1130 LA time) to give Greg a call. To my surprise he picks up and spends the next half an hour walking me through the issue. Problem solved! Now that's customer service. Thanks Greg Just can second that. He solved my vibration problem with a little plier ring for 50 cents rather then to change eveything at my XCS post for 2 k. Quote Link to comment Share on other sites More sharing options...
Premium Members Rod Calarco Posted April 3, 2016 Author Premium Members Report Share Posted April 3, 2016 100% correct Brooks Quote Link to comment Share on other sites More sharing options...
Premium Members Benjamin Treplin Posted April 4, 2016 Premium Members Report Share Posted April 4, 2016 Upgrade the wireing one my U1 to the new high amp version. Greg bends over backwards to help you. Quote Link to comment Share on other sites More sharing options...
Premium Members Matias Mesa Posted April 5, 2016 Premium Members Report Share Posted April 5, 2016 We All Love Gregg.... Top guy on my vendors list together with Walter K and Preston... Quote Link to comment Share on other sites More sharing options...
Jordan Keslow Posted April 6, 2016 Report Share Posted April 6, 2016 Yes! The best customer service out there. So quick to answer the phone and answer any of questions with such detail and confidence. Its nice knowing we can always count on Greg! Quote Link to comment Share on other sites More sharing options...
Premium Members Rick Davidson Posted April 11, 2016 Premium Members Report Share Posted April 11, 2016 I agree Matias. Greg, Walter, Howard at Preston and Jack and Michelle at GPI are the best in our business Quote Link to comment Share on other sites More sharing options...
Premium Members jorge agero Posted April 13, 2016 Premium Members Report Share Posted April 13, 2016 Greg is number one Quote Link to comment Share on other sites More sharing options...
Premium Members jorge agero Posted April 13, 2016 Premium Members Report Share Posted April 13, 2016 Greg is the number one Quote Link to comment Share on other sites More sharing options...
Premium Members jorge agero Posted April 13, 2016 Premium Members Report Share Posted April 13, 2016 Greg is the number one!!! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.