Premium Members William Demeritt Posted March 15, 2017 Premium Members Report Share Posted March 15, 2017 I have 2x 7ft long fiber jumpers with my live kit, and I had one get yanked a few weeks ago when my vest had a sudden gust of gravity. The repair was slightly delayed, probably an oversight on my part since I didn't send them my tracking number or indication of when it would arrive, followed by a mammoth winter storm. Anyway, Zak jumped right on the case, got my cable repaired and fixed up, and shipping it back to me today! Very happy buyer, will probably buy another fiber adapter from them again soon (backups for my backups). 2 years, coming up on 360+ shows taped at Warner Bros, and the cables have held up fantastically well! http://www.te.com/usa-en/products/families/phoenix-optix.html salesri@phoenixoptix.com Quote Link to comment Share on other sites More sharing options...
Keith Wood Posted March 17, 2017 Report Share Posted March 17, 2017 Always nice to know who gives good support, not just who doesn't. Quote Link to comment Share on other sites More sharing options...
Premium Members James Freeman Posted July 21, 2017 Premium Members Report Share Posted July 21, 2017 Who did you speak with at pheonix optix? Quote Link to comment Share on other sites More sharing options...
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