Hi Randy,
For Service or technical question we recommend you to contact our excellent team at support@transvideo.eu.
In LA you can also work with Andree Martin and Mike Condon (both ex Clairmont top guys)
AM Cameras
24932 Ave Kearny suite 8, 2nd floor Valencia,
CA. 91355, USA
Office Hours : Monday to Friday 8:30 am to 5pm
Andree Martin (661) 433-7667 andree@amcamera.com
Mike Condon (818) 515-5906 mike@amcamera.com
All best,
Transvideo.