Michael_Craigs

Hi Niko, I emailed you about the screw. Best regards, Michael

Hello All! The Steadicam factory will be closed on December 24 and 25. We will also be closed on January 1. We will be conducting our annual inventory from January 2-6. Our doors will be open, but we will not be able to take any parts from stock. We will also have limited staff these days. You are more than welcome to drop a repair off, but unfortunately we will not be able to start working on it until January 7. Thank you! The Steadicam Crew

Please join us at the Steadicam Holiday Party/Swap Meet! When: Tuesday, December 18 4:30 - 8:00 Where: 6933 San Fernando Road Glendale, CA 91201 Please RSVP by December 14. Please email Kristi Davis at kdavis(at)Tiffen.com We hope to see you all there!

Hello All! Tiffen will be closed this Thursday and Friday for the Thanksgiving Holiday. We wish the warmest regards to your family. Thank you, The Steadicam Crew

Hi Philip, By all means, please have the rig sent to Tiffen and have us be the intermediate. We will of course need the details of the new buyer, so please write or call us before sending it. We hope to hear from you soon! best regards, Michael

The power is back on at our New York office, so we have email and the ability to ship product again. Our phone systems seem to be on the fritz, so some voicemails are not coming through. It also appears that any email that was sent on Tuesday, 30th, we will not receive. I believe this is being worked on though. Again, if you have any questions, please feel free to contact us. Best regards, Steadicam

Hello All, The Tiffen Headquarters, located in Hauppauge, NY, is currently closed due to the storm. They are without power, which is affecting our Glendale, CA facility. Our email and system server is located in NY. We, Steadicam, do not currently have email access and our computer system is currently down. This means we are unable to ship product. However, our phones are working and our factory is open. We can still work on repairs and have those back in your hands. If you have any questions, please call our main number 1-800-593-3331. We hope all of your families and friends are safe. Thank you, Tiffen/Steadicam

Hello All, Our Glendale, CA facility will be closed from July 4-6 to celebrate the holiday. We will be back to work on Monday, July 9. We wish you all a happy and safe holiday. Best regards, The Tiffen/Steadicam Team

Hi David, Sorry to read about your spill. Glad you are doing ok, other than your shoulder. Please give me a call or write me an email to discuss your sled. 818-567-7945 mcraigs@tiffen.com Thanks, Michael Craigs

Hi Donald, We notice this sometimes with the AA Pilots. 99% of the time it is one bad battery in the batch of 10. Usually one battery cannot hold a decent charge. If you have a way of measuring the battery's voltage, you can pick out the bad one. Please let me know if you have any questions. Thanks, Michael

We at the Tiffen Company would like to invite you to our 2010 Holiday Party. The event will be taking place at our Technical Center located in Glendale, California on the night of December 14th from 6:30pm to 9pm. We will have food and drinks for you to enjoy while celebrating. Please RSVP to Sally Little by December 13th by calling 818-843-4600 ext. 7910 Tiffen Technical Center 6933 San Fernando Road Glendale, CA 91201 818-843-4600

Hi Richard, Nice Bad Brains picture! Best regards, -Michael

Hi Paul, Thank you for posting this information. Just a word of warning though, the EFP gimbals, along with a handful of other Steadicam gimbals prior to 2007, are centered by placing shims on either side of yoke to balance out the gimbal. All of our units, from Pilot* to Ultra 2, are manufactured with the design described in the link above. Please let me know if you have any questions. Best regards, Michael Craigs *The first run of Pilot's were manufactured with the shim method.

Hi Niklas, We can help you out! If you are located in Southern California, please feel free to stop by our factory in Glendale. We can center the gimbal for you while you wait. If you are located elsewhere, please feel free to contact me and I will walk you through some some steps. Best regards, Michael Craigs 818-567-7917 mcraigs@tiffen.com Steadicam 6933 San Fernando Road Glendale, CA 91201

Happy birthday from all at Tiffen!

Hello Ryan, Which model Flyer are you using? Is it the Flyer LE? Is the top stage loose on the post top? There are four flat head screws that tighten the stage to the post top. Make sure those are tight first. If those are tight, it could be the post top has come loose from the post. Please feel free to email me at mcraigs@tiffen.com Best regards, Michael

Hi Brian, Sorry, but I am not aware of that number. Try 800-593-3331 and my ext. is 34 The number that Kris gave is also correct for locals. Also, my email is mcraigs@tiffen.com Best regards, Michael

Hello Liam, Hmmm...seems like something might be missing from the assembly. Please give me a call at the office, my number is 800-593-3331 ext. 34 Sorry for the inconvenience, Michael Craigs EDIT* Whoops, sorry did not notice your location. If you would like to email me that is fine too: mcraigs@tiffen.com I can also give you a ring if you would like.

Hi Charles, Yes, Tiffen will be attending this year. You can locate us at Stand Number 11.E31 Here is the link to our page on the IBC website: http://www.ibc.org/cgi-bin/exhib_detail_cms.cgi?db_id=1791 Best regards, Michael

Nice work Alfeo!!

Hi John, As far as I know, we do not have a pdf file for the manual but I will search some more. We have some hard copies in stock at the Glendale Steadicam facility if you are interested in purchasing one. Please feel free to get in touch about a price if that interests you. My work phone is 818-843-4600 ex. 34 My cell phone is 818-749-8748 Thanks and have a nice day, Michael Craigs

Hi all, I just wanted to share a special part of my collection with you. This is a shirt I obtained from a friend who taught at the Maine Photographic Workshops. She told me there were less then 5 of these made and maybe only 2 ever!!! I just thought some other dorks like myself would enjoy seeing a rare and original Ted Churchill shirt. She told me the story behind the shirt was that the Steadicam class that summer became a little bit rowdy (which is very unusual :P ). The owner of the Workshops wrote Mr. Churchill this letter explaining how he would not be accepted back the following year. It is with my understanding that Mr. Churchill in fact did return to teach the class the following year. Please correct me if I am wrong as I was only 4 years old :o when this happened and the story was passed down to me. Enjoy!

Hi Dan, It was nice speaking with you on the phone today. Please bring the unit by anytime and we will resolve the issue. Have a nice day, Michael Craigs

I am very excited to see this. I have heard a lot of positive things.