Milan Holec

Hello to all I have one question. Did some one know where MR. Jan from Progear is? I paid for full rig incl. monitor last year in august with his word its take 4-6weeks to put all together I receive rig without the monitor in February this year and I love to have complete rig including the monitor to but hi not responding any contact just what I find out from some one hi call me stupid man who want the monitor (I don?t know if this is true, but because hi not responding (ignore) messages from me )I believe hi talk about his customers who already paid, like this. Any one has idea how can I get rest of the rig from him? Please....

Milan

Hi Johan my name is Milan Holec (Australia) and I just read your worlds on Forum, u offering help to some one who have problem with Jan. I want to ask for this help I pay for my rig in July 2005 I get some parts early this year (finally) but hi still have my monitor which is part of deal with rain covers. I contact morgen from another company in Copenhagen (hi buying the lights from him )hi talk to Jan 2 weeks ago and Jan told him monitor is ready but FedEx charge him for package hi send early this year and hi sad that until is fix and hi get refund back hi don?t will ship the monitor (but hi didn?t told me that ) morgen did that I organise all my self and after 1 week is by fix I got email from FedEx his be refund already but I did not hear from him about 1.5 - 2 month his not responding emails sms calls no communications at all .do you thing you can help please (how I can drive rig without the monitor? thank you very much

Hello Guys :P

 

I am Johan Windfeld, I live in Denmark! Copenhagen, and gues what.. ProGear is locatet in my city.I know Jan, and I just got a progear arm and on friday a new vest...

 

Jan have told me that the ProGear buisness is going very vell, and the orders is so many that he have a hard time to keep up with the orders and emails.. Trust me! But take a look at this.. Progear is only a company with 2 people!!!! so, like any other steadicam company there is many people to answer questions and making the steadicam parts.. He told me thats the reason why he have a hard time to keep up and answer all the questions..

 

But I know.. I live in Copenhagen and even for me it's sometimes hard to get Jan to the phone!!

 

Listen here guys.. I feel baad about you ops that are living not in Denmark! So If you are having any problems with Progear and Jan... Then contact me and I will take your question or your problem to Jan.

 

I like Progear and the products is great. Too bad that the customer support is so bad.. So let me help you and help progear to get that better! :)

 

i dont work with Jan/Progear.. I just live in the same city and feel baad for the buys that have problems, because you cant just take your car and drive to him right...

 

Best Regards Johan Windfeld. jwindfeld@hotmail.com