Jump to content

RED or Ultra loosing picture?


Mikael Kern

Recommended Posts

2 different RED cameras on Ultra2 sled. After hours of takes with no (technical) problems the screen suddenly goes black - no signal. 3-4 seconds later picture is back, but moments later it happens again. My first thought and my 1st´s thought too was bad BNC cable. Low battery on the Red was another suggestion. Cables and batteries changed, problem solved... then 30 min. later it goes blackout again.

 

Because I was using my brain and sweat with keeping the frame till I got the picture back or someone would shout cut - it took some time before I started thinking clearly again.

 

This happened one day indoor doing human dolly stuff and another day exterior doing very slow walk and talk - no wind or anything else that could make the cables move at all. In a quiet room we noticed a tiny clicking from the Red camera as the went and came back. Also I recall that today the picture was lost and came back repeatedly with the same intervals 3-4 times.

 

So now I am thinking that somehow Red is overloaded or too busy with other things and that the HD-SDI output is not stable?

Any experience or thoughts?

 

Mikael (wants a Green camera) Kern

Link to comment
Share on other sites

  • Premium Members

Hi Michael.

Don't know if this will help you, but I have been using my Ultra2 and RED One's for over a year now without any issues whatsoever.

Did you also experience this the other day when you shot with one our RED bodies? (Phone booth etc.)

 

Best Regards

Anders Holck

Link to comment
Share on other sites

  • Premium Members
Hi Michael.

Don't know if this will help you, but I have been using my Ultra2 and RED One's for over a year now without any issues whatsoever.

Did you also experience this the other day when you shot with one our RED bodies? (Phone booth etc.)

 

Best Regards

Anders Holck

...You´ve reason Anders.....

I´ve an Ultra2, and severals works maded with RED, an no problems... No preoblems!!!!!

Is it a new trick of "The Gremlim of the gimbal"....?

Link to comment
Share on other sites

  • Premium Members

what build are you currently using,

i had the same problem last week but it only happened once

so we powered down rebooted than it never happened again

and we are using build 18,and i am not flying the ultra sled

makes me think its the camera

Link to comment
Share on other sites

  • Premium Members

Hi Guys,

 

I just had a problem with my Steadicam Clipper 24 and a RED ONE build “17”.

 

My run/stop from my bartech kicked the RED into 1 frame time-laps mode, AC had to go into menu to put it back to normal (tried 3 times same thing happened).

 

My Sled fuse blew. I was powering the RED, AJA Box, 2 Bartech, SD video transmitters, and a digital level.

 

I sent my sled into Tiffen for a check up and everything is fine with the sled.

 

I have used Build “16” about 6 times with this set up and everything worked fine. I wonder it there is something up with Build “17”?

 

 

Sorry I have no answers just more questions.

Link to comment
Share on other sites

  • Premium Members

Mikael,

 

You might be having a backlight issue in the ultrabright. I had this happen to me a couple of months ago. See if Robin with Tiffen UK can get you a loaner monitor and then send it in to have it checked. Robert Orf should be familiar if it's the same issue I had.

 

-Alfeo

Link to comment
Share on other sites

> Did you also experience this the other day when you shot with one our RED bodies? (Phone booth etc.)

 

Yes that was the camera. We were in a quiet doorway in a hotel when I heard the clicking. Soundman heard it too. This was interior with only 2x2 Kino - very low light.

 

Yesterday was with the Red from PictureWise. Ext. in the sun for 2 hours.

 

Alfeo -What kind of backlight issue - can you explain?

 

 

- Mikael Kern

Link to comment
Share on other sites

  • 1 month later...

Hi Mikael

 

Please e-mail me the software version of your monitor and serial number, the software version should come up on either your boot screen or menu screen. Please sent direct to my email robin.thwaites@tiffen.com and not via this forum as I am in Beijing for the next week and a bit and I am not sure what internet I can get.

 

Robin

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...