Premium Members JobScholtze Posted June 23, 2011 Premium Members Report Share Posted June 23, 2011 Ordered for over a grand at modulair 51. 2 Vestbags. 2 arm bags, 2 ac bags. Emailed them 3 times, and never got a reply. Anyone know whats happening overthere? J Quote Link to comment Share on other sites More sharing options...
Premium Members RonBaldwin Posted June 23, 2011 Premium Members Report Share Posted June 23, 2011 They make the best stuff but suck balls when it comes to.customer service and communication. I steer as many away from that headache as possible. Try contacting Tim Moynahan (Rock Steadi) I think he had/has something to do with them. This is sad because I again more of their stuff but will not go through the drama again. Quote Link to comment Share on other sites More sharing options...
Premium Members JobScholtze Posted June 24, 2011 Author Premium Members Report Share Posted June 24, 2011 I cant believe why there are still people active like that. Comon, deliver, communicate or dont bother. Quote Link to comment Share on other sites More sharing options...
Premium Members Philip J. Martinez SOC Posted June 25, 2011 Premium Members Report Share Posted June 25, 2011 I got a steadicam AKS Bag from FikenCa Enterprise Services 604-755-9944. It is the same exact bag as the Modular 51 Bag. They were fairly quick and answered the phone when I called. I cant remember who I spoke to. Quote Link to comment Share on other sites More sharing options...
Premium Members JobScholtze Posted June 27, 2011 Author Premium Members Report Share Posted June 27, 2011 Still no reply from them. i opened a dispute at paypal, and the even refuse to reply on that. Nothing, nada. Bad service, beware Quote Link to comment Share on other sites More sharing options...
Premium Members RonBaldwin Posted June 28, 2011 Premium Members Report Share Posted June 28, 2011 They will never get back to you. Your stuff will just show up on your doorstep one day out of nowhere...and many months late. Too bad, such great potential. Quote Link to comment Share on other sites More sharing options...
Premium Members JobScholtze Posted June 28, 2011 Author Premium Members Report Share Posted June 28, 2011 They will never get back to you. Your stuff will just show up on your doorstep one day out of nowhere...and many months late. Too bad, such great potential. Got an email this morning. WOW Should be ready at 8 of july. Got this email when i cancelled my order trye paypal. It got his attention. Quote Link to comment Share on other sites More sharing options...
Premium Members RonBaldwin Posted June 28, 2011 Premium Members Report Share Posted June 28, 2011 what a doofus. Mine took about 8 or 9 weeks with no one getting back to me. Quote Link to comment Share on other sites More sharing options...
Moderators Alec Jarnagin SOC Posted June 28, 2011 Moderators Report Share Posted June 28, 2011 "I got a steadicam AKS Bag from FikenCa Enterprise Services 604-755-9944" Phil, do you know if they have a web site? Goggle didn't find anything useful. Thanks. Quote Link to comment Share on other sites More sharing options...
Premium Members Philip J. Martinez SOC Posted June 28, 2011 Premium Members Report Share Posted June 28, 2011 "I got a steadicam AKS Bag from FikenCa Enterprise Services 604-755-9944" Phil, do you know if they have a web site? Goggle didn't find anything useful. Thanks. I think they are the one who make the bags for Modular 51. I was able to order bags off the Mod 51 site and FlicaCa new exactly what I was talking about. But I never went to a website. I just spoke to people on the phone. I'll look at my receipt when i get off work tonight but I don't think they have one. Quote Link to comment Share on other sites More sharing options...
Premium Members Philip J. Martinez SOC Posted June 28, 2011 Premium Members Report Share Posted June 28, 2011 "I got a steadicam AKS Bag from FikenCa Enterprise Services 604-755-9944" Phil, do you know if they have a web site? Goggle didn't find anything useful. Thanks. I think they are the one who make the bags for Modular 51. I was able to order bags off the Mod 51 site and FlicaCa new exactly what I was talking about. But I never went to a website. I just spoke to people on the phone. I'll look at my receipt when i get off work tonight but I don't think they have one. Quote Link to comment Share on other sites More sharing options...
Premium Members Twojay Dhillon Posted June 29, 2011 Premium Members Report Share Posted June 29, 2011 Very, very disappointed to read this: I had my credit card in hand and was going to purchase a vest/arm bag. Rethinking this now. :unsure: Quote Link to comment Share on other sites More sharing options...
Premium Members RonBaldwin Posted June 29, 2011 Premium Members Report Share Posted June 29, 2011 now...correct me if I am wrong...but me thinks that Rock Steadi Gear is the same stuff but handled by a different guy (Tim)? He's been on the forum but I have not ordered from him yet. Quote Link to comment Share on other sites More sharing options...
Andrew Stone Posted June 29, 2011 Report Share Posted June 29, 2011 I'll let Tim know about this thread. Ron I am pretty sure you are correct. Quote Link to comment Share on other sites More sharing options...
Premium Members Tim Moynihan Posted June 29, 2011 Premium Members Report Share Posted June 29, 2011 Hi Guys...Yes, it's true, I can and do ship the "Rock Steadi Gear" bags which are the same bags as Modular 51. I have been quietly selling these great bags for years. I do not have a website but if you let me know what bags you need or are interested in I will gladly fill the order. I work on a TV series so I can get very busy but I always answer emails promptly as all of my customers will attest to. As I've said before on the Forum, I (we) are at the mercy of our manufacturer and they can be slow. It's not because they don't want to give good service, it's because they have some major big contracts with military and law enforcement agencies which keep them very busy. Hope that helps clarify some things. Respectfully, Tim Moynihan Rock Steadi Pictures Inc. Rock Steadi Gear rocksteadi@telus.net 604.312.5950 mbl Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.