Premium Members Dean Smollar Posted February 17, 2012 Premium Members Report Share Posted February 17, 2012 "3rd party batteries"???!!! I guess, technically. But Anton Bauer and IDX are industry standard, and have been for ages. Long before the RED cameras were even a twinkle in Jim's sunglasses. That's what made it so frustrating to me. I started off using my industry standard batteries, and the whole time I was operating the DIT was staring at the voltage levels on his REDMote. As soon as they started dipping he made me swap, even though I still had a good 50% left. Eventually I told him to just give me his bricks, which works fine since the whole setup is so light. Quote Link to comment Share on other sites More sharing options...
Mark Britton Posted February 18, 2012 Report Share Posted February 18, 2012 Terms and Conditions of sale do not say if you hook a 3rd party battery to the camera, your warranty is void. They say if a battery malfunctions and damages the camera, then warranty for that condition is void. There is no explicit exemption for RED battery malfunctions in the T&Cs either. I specifically asked about 3rd party batteries before I purchased my first RED camera, and the rep answered the question in a straight forward fashion. If a third party item you use damages the camera, it will most likely void your warranty. The act of hooking my IDX Elites up to my RED One wasn't something the rep would 'approve', but as long as it didn't damage the camera, my warranty was intact. IMO, this isn't out of the ordinary for T&Cs. Quote Link to comment Share on other sites More sharing options...
Premium Members Dean Smollar Posted February 20, 2012 Premium Members Report Share Posted February 20, 2012 Terms and Conditions of sale do not say if you hook a 3rd party battery to the camera, your warranty is void. They say if a battery malfunctions and damages the camera, then warranty for that condition is void. There is no explicit exemption for RED battery malfunctions in the T&Cs either. I specifically asked about 3rd party batteries before I purchased my first RED camera, and the rep answered the question in a straight forward fashion. If a third party item you use damages the camera, it will most likely void your warranty. The act of hooking my IDX Elites up to my RED One wasn't something the rep would 'approve', but as long as it didn't damage the camera, my warranty was intact. IMO, this isn't out of the ordinary for T&Cs. So, what you're saying is, the Epic owner I worked with was a Panicky Pete. Typical. Quote Link to comment Share on other sites More sharing options...
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