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Rod Calarco

Shout out to XCS!

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A little shout out to Greg Bubb at XCS. Thursday night I'm shooting with my rig and I notice I have some play where my post meets my bottom stage. I knew that the following day was going to involve heavy steadi use. At wrap I decide to take my sled home and work on it there. I can't figure out the problem and decide at 230am NYC time (1130 LA time) to give Greg a call. To my surprise he picks up and spends the next half an hour walking me through the issue. Problem solved! Now that's customer service. Thanks Greg

 

 

 

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A little shout out to Greg Bubb at XCS. Thursday night I'm shooting with my rig and I notice I have some play where my post meets my bottom stage. I knew that the following day was going to involve heavy steadi use. At wrap I decide to take my sled home and work on it there. I can't figure out the problem and decide at 230am NYC time (1130 LA time) to give Greg a call. To my surprise he picks up and spends the next half an hour walking me through the issue. Problem solved! Now that's customer service. Thanks Greg

 

 

 

Just can second that. He solved my vibration problem with a little plier ring for 50 cents rather then to change eveything at my XCS post for 2 k.

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