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When is the bolt 1000 going to get the SDI flags sorted? I've had mine for a while and it's a constant source of frustration that it's not transmitting the record flags for remote recorders such as the pix..

Hey Justin,

 

We're working on it!

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unfortunately Amimon is the company to blame. every 3 -4 years they come up with a new chip

 

bolt 300 600 2000 is based on their 2012 chip

 

bolt 1000/3000 is based on their 2016 chip.

 

and takes em 6-10 month to develop housing / software etc, by the time it gets its name spreaded out in the industry the new one will be on its way less than a year or two

 

sad fact.

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Teradek is still advertising the start/stop flags.. this is still not working, I have had mine for a few months now and a source of a lot of problems on set.. can you please give us a definite timeline of this to be sorted.. or change your advertising to reflect this will be part of a future update

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Teradek is still advertising the start/stop flags.. this is still not working, I have had mine for a few months now and a source of a lot of problems on set.. can you please give us a definite timeline of this to be sorted.. or change your advertising to reflect this will be part of a future update

 

Hey Justin,

 

Can you give me specific information on which camera models and recorders?

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Re: SDI record flag...

 

I have submitted a ticket with Teradek regarding the SDI flag not working with the Bolt 3000 in conjunction with the Alexa and the Atomos Samurai Blade recorders (as well as the tally indicator on a Flanders Scientific CM250 monitor). The Bolt 2000 passes the SDI record flag properly on these downstream devices.

 

Since the issue was brought up with Teradek, a firmware update was released with notes indicating:

 

 

Bug Fixes
- Time code and record flags were not recognized by some monitors/recorders

However, the firmware update did not fix the problem for us.

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Mike,

 

Transmitting via a bolt1000 dual receiver setup (have a bolt pro as backup)

 

Using Arri cameras (Alexa xt, mini) and Sound devices pix recorders (both 240 & e series)

 

Have the latest firmware updates which were supposed to address these issues..

 

I have already had a number of issues with the 1000 which were pretty quickly resolved by your team there, but this is a key feature which is advertised and has been since I purchased it, but never worked..

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Mike,

 

Transmitting via a bolt1000 dual receiver setup (have a bolt pro as backup)

 

Using Arri cameras (Alexa xt, mini) and Sound devices pix recorders (both 240 & e series)

 

Have the latest firmware updates which were supposed to address these issues..

 

I have already had a number of issues with the 1000 which were pretty quickly resolved by your team there, but this is a key feature which is advertised and has been since I purchased it, but never worked..

 

Im working with the engineers on this now. We don't own any of this gear so it takes a little time for us to rent it, test it, and fix the issue. Hang in there.

 

I encourage everyone to please email me when these flags don't work: mike@teradek.com - Its hard to keep track of these things if they're only being tweeted at us or posted in forums.

 

Will keep you all posted on the status as soon as I hear more.

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Im working with the engineers on this now. We don't own any of this gear so it takes a little time for us to rent it, test it, and fix the issue. Hang in there.

 

I encourage everyone to please email me when these flags don't work: mike@teradek.com - Its hard to keep track of these things if they're only being tweeted at us or posted in forums.

 

Will keep you all posted on the status as soon as I hear more.

 

Hi Mike,

 

Any updates to this problem? I was having some email dialogue with Chris at Teradek subsequent to submitting a support ticket but have not heard from him since mid-October.

 

Patrick Hogue

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Hi Mike,

 

Any updates to this problem? I was having some email dialogue with Chris at Teradek subsequent to submitting a support ticket but have not heard from him since mid-October.

 

Patrick Hogue

 

Hey Patrick,

 

We picked up a PIX recorder and a Sony F5 yesterday so we're on our way to identifying and fixing the issues! Im hoping to get an update out before Christmas, but since everyone here will be going on vacation at varying times it might be pushed to early January.

 

Nevertheless, I will keep you guys posted. Hopefully its an easy fix and we'll be able to push this out soon.

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Update on the new firmware for 3rd generation Bolts (500 / 1000 / 3000): we now have flags working for Sony & ARRI cameras, as well as PIX recorders. We'll be posting the update to our servers next week -- ill have a link listed here as soon as it goes live.

 

If you're feeling adventurous, you can download the beta here: http://update.teradek.com/download.php?file=/Teradek/Bolt3/Firmware/2.0.x/2.0.4/Teradek_Bolt_Firmware_v2.0.4H_BETA.bin

 

Remember, this is a BETA so there may be a couple of bugs leftover (maybe not). Use at your own risk.

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Hi All,

 

Another update!

 

With firmware version 2.0.4, we have introduced the following for 3rd generation Bolts:

 

* Added support for Canon HDMI time code input, SDI timecode output (time code is not re-embedded into the HDMI signal)

* Sony / ARRI / Canon SDI record start/stop flags are now outputting correctly on 3rd generation Bolts

 

You can download the firmware here.

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