Jump to content
John Joyce

Volt Calibration Issues after recent firmware upgrade

Recommended Posts

I recently had the control box upgraded on my Volt for the newest Firmware and all seemed to be working fine and as expected.  However I have noticed the system loosing its calibration in certain instances when the system has been placed in Pause Mode, like after completing a shot and passing the rig off to my Dolly grip or assistant.  They would go and hang the sled in the docking stand as usual.  The next time I go to grab the sled for the next take, whether I’m getting the sled or whether it is brought to me at the starting position, I’m finding that the Volt system is sometimes loosing it’s calibration.  I have been recalibrating it quickly while wearing to facilitate getting the shot, but this doesn’t seem right and the system didn’t react this way before the firmware upgrade.  And when I say it “looses” calibration, I mean that the system is caging and searching for zero level.  It is a problem as you would be fighting the motors to control the sled.  After the quick recalibration it goes back to behaving normally.  It also seems more inclined to act this way if the sled was carried back to the stand  in a manner in which the sled wasn’t really level, like a Dolly grip placing the sled at an angle on his shoulder while he heads back to the stand.  As I said it doesn’t happen all the time, but I’ve found I have to recalibrate while wearing usually 4-6 times a day depending on all the different variables.  I was curious if anyone else is experiencing this issue.  I’ve reached out to Tiffany, but have yet to hear back.

Thanks,

John Joyce

Share this post


Link to post
Share on other sites

After speaking with Marcus at Tiffen, I was told to hold the silver Trim button for 6 seconds which will reset and dump the cache in the memory of the Volt control box.  I’ll try and if that seems to solve the issue I pass along.  

Cheers

John

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...