Premium Members Claus Stuhlweissenburg Posted July 23, 2007 Premium Members Report Share Posted July 23, 2007 I'm looking for a set of 2 inch gears for my Heden M28vp. Heden won't return my e-mails and I tried ABEL Cinetec and they won't return my phone calls. Any help is much appreciated. Claus Quote Link to comment Share on other sites More sharing options...
chuck colburn Posted July 23, 2007 Report Share Posted July 23, 2007 What pitch? Quote Link to comment Share on other sites More sharing options...
Premium Members Jamie Hammond Posted July 23, 2007 Premium Members Report Share Posted July 23, 2007 Hi, I tried Heden twice via e-mail and also Christian-Betz for gears for my M26p. Christian doesn't sell them anymore and after calling Heden I was informed they had stopped producing gears for my motors. I don't know if this is the same with the M28, but probably worth phoning again Heden do eventually answer the phone. Good luck J Quote Link to comment Share on other sites More sharing options...
Premium Members Elliott Yancey Posted July 23, 2007 Premium Members Report Share Posted July 23, 2007 Why is basic customer service such an issue in our business? Quote Link to comment Share on other sites More sharing options...
Premium Members JensSchroeder Posted July 23, 2007 Premium Members Report Share Posted July 23, 2007 Hi Claus, Here is the e-mail from Magnus, a guy from Heden/Sweden. He has been very helpful lately. heden.engineering@telia.com Quote Link to comment Share on other sites More sharing options...
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