Steven Nichols Posted January 29, 2008 Report Share Posted January 29, 2008 My Pilot's arm makes some noise when I walk. It does not cause any hicup in the picture, but sometimes you can really hear it. I uploaded a file on my server so I'd like to know it other Steadicam users get that kind of noise and what can I do to get rid of it. http://www.xplorerstudio.com/steadicam/pilot-noise.mp3 Thanks. Quote Link to comment Share on other sites More sharing options...
Premium Members chris fawcett Posted January 29, 2008 Premium Members Report Share Posted January 29, 2008 Mmm, Lovely noise. Can you identify where it is coming from? Chris Quote Link to comment Share on other sites More sharing options...
Steven Nichols Posted January 30, 2008 Author Report Share Posted January 30, 2008 I think the lower arm... But it's hard to say. Quote Link to comment Share on other sites More sharing options...
Premium Members chris fawcett Posted January 30, 2008 Premium Members Report Share Posted January 30, 2008 Hi Steven, Just to clear something up. Do you know someone called Stephane Nicholle? All the best, Chris Quote Link to comment Share on other sites More sharing options...
Frank Rush Posted January 30, 2008 Report Share Posted January 30, 2008 From the Steadicam Factory.... We have had direct contact with the customer to identify and rectify the problem. If there is any problem we can be reached 24/7. The telephone number for Frank Rush is 1.205.229.5572 or email frush@tiffen.com. Technical Customer Support is currently covered by two people in the factory. Dan Ikeda Ext. 17 or Michael Craigs Ext 34. The factory telephone number is +1.818.843.4600. Frank Rush EXT>13 In the International Market Customers should contact their Selling Dealer for initial Technical Support. We have an office in England that covers much of the International Market. The contact information is: Mr. Robin Thwaites - International Sales manager Telephone: 44-1869.343.835 - thwaites@tiffen.com James Elias - Steadicam Support Specialist - jelias@tiffen.com Technical Support for Asia and Australia - Steadicam Factory Frank Rush 1.30.2008 Quote Link to comment Share on other sites More sharing options...
Premium Members Amando Crespo Posted January 31, 2008 Premium Members Report Share Posted January 31, 2008 My Pilot's arm makes some noise when I walk. It does not cause any hicup in the picture, but sometimes you can really hear it.I uploaded a file on my server so I'd like to know it other Steadicam users get that kind of noise and what can I do to get rid of it. http://www.xplorerstudio.com/steadicam/pilot-noise.mp3 Thanks. Try don´t walk. Hey...! It was a joke ;) ... Use teflon lubricant for the arm, and be carefully with humid and dust. If you´ve problems about, call me. Quote Link to comment Share on other sites More sharing options...
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